LegalExample Deployment
Responding to Potential Legal Clients Before the Competition
Overview
A personal-injury practice needed a faster way to respond to prospective clients who frequently contacted multiple firms immediately after an accident.
24/7
Intake Coverage
< 5 sec
Response Time
100%
After-Hours Intake
60%
Initial Intake Automated
The Pain Points
- Valuable leads arriving after hours
- Staff repeatedly gathering initial case information
- Prospects calling multiple law firms
- Missed calls turning into lost cases
- Attorneys interrupted by unqualified inquiries
How OpsBoost Solved It
OpsBoost created an AI legal-intake assistant that captures approved preliminary information about the caller, incident, location, timing, and contact information before routing qualified opportunities to the firm.
The assistant clearly states that it does not provide legal advice or create an attorney-client relationship.
Key Capabilities
- 24/7 intake
- Case-type identification
- Lead qualification
- Consultation requests
- Human transfer
- Call recording/transcription when permitted
- CRM integration
- Immediate lead alerts