Water TreatmentExample Deployment
Turning Water-Quality Questions Into Qualified Appointments
Overview
A residential water-treatment company generated leads through advertising but staff spent considerable time determining what callers needed before scheduling water tests or consultations.
24/7
Lead Capture
< 5 sec
Initial Response
60%
Intake Automated
2×
Faster Lead Follow-Up
The Pain Points
- Leads asking repetitive water-quality questions
- Manual collection of address and contact information
- Difficulty qualifying well-water versus municipal-water prospects
- Lost leads after business hours
- Slow follow-up from advertising campaigns
How OpsBoost Solved It
OpsBoost implemented an AI lead-intake assistant capable of discussing the company's approved services, capturing the customer's location and concerns, identifying the requested service, and scheduling or requesting a water assessment.
Key Capabilities
- Lead qualification
- Service-area checking
- Water-test appointment requests
- Website chatbot
- AI phone answering
- CRM/webhook lead delivery
- SMS follow-up
- Conversation summaries